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ICA
ICA WELCOMES THREE NEW BOARD MEMBERS
December 2020 Issue
Using Digital Services to Boost Retention
December 2020 Issue
Nothing Will Ever Be The Same Again
December 2020 Issue
What a Complex Time to be a Marketer
December 2020 Issue
Employing Appointment-Based Videoconferencing
December 2020 Issue
Leveraging 3D/360 Product Images for Successful Mobile Marketing
December 2020 Issue
The Customer-Driven Changes to Manufacturing
December 2020 Issue
Customer Loyalty Analytics during COVID-19
December 2020 Issue
What’s Important to Your Buyer?
Breaking News & Online Features
Data Analytics
Digital
Industry News
Marketing
Retail
Moneris Intros Campaign-Specific Analysis in Offlinx
December 3, 2020
0
Branding
Flipping the Brand Script
December 3, 2020
0
Data Analytics
Industry News
Bell Media acquires Environics Analytics
December 3, 2020
0
Delivery
E-commerce
Fulfillment
Industry News
Operations and Logistics
Easier Cross-Border eCommerce: PUDO, Frontier Distributing partner on 3PL
December 3, 2020
0
Branding
Disruptive Technology
Industry Trends
Influencer Marketing
Social Media
RYU Apparel Partners with BEI on Branding, Placement
December 2, 2020
0
Contact Management
Customer Service
Omnichannel Service
Workforce Management
Salesforce Introduces Service Cloud Workforce Engagement
December 2, 2020
0
Branding
Content Marketing
Industry News
YouTube Takes Top Media and Entertainment Spot: MBLM Study
December 2, 2020
0
Industry News
Marketing Apps
Mobile Marketing
New Tims It Forward on Tim Hortons App
December 2, 2020
0
Applied AI
Digital
Fraud detection & prevention
Industry News
Targeting and Acquisition
Kount Partners With Snowflake
December 2, 2020
0
Contact Management
Data Analytics
Industry News
Verint Introduces Digital Behavior Analytics
December 1, 2020
0
Digital
Fundraising
Industry News
Edatanetworks Inc. Receives U.S. Digital Commerce Patents
December 1, 2020
0
Applied AI
Customer Service
Industry News
Loyalty
ServiceNow to Acquire Element AI
December 1, 2020
0
Delivery
E-commerce
Industry News
Retail
Staples Canada Survey Unwraps How Canadians are Planning Their Holiday Season
December 1, 2020
0
E-commerce
Industry News
Retail
Canadians Plan to Shop Locally and Online: Visa
November 26, 2020
0
E-commerce
Industry News
Payments
Retail
Hudson’s Bay and PayBright Team For Buy Now, Pay Later Option
November 26, 2020
0
Advertising
Digital
Industry News
Loblaw Acquires Technology to Strengthen Loblaw Media
November 26, 2020
0
E-commerce
Industry News
Canadian SMB Amazon Sellers Achieve Strong Growth
November 25, 2020
0
Delivery
Industry News
Drove Delivery Could Be Serving Several Remote Quebec Communities in 2021
November 25, 2020
0
PRINT EDITION HIGHLIGHTS | DECEMBER 2020
December 2020 Issue
Using Digital Services to Boost Retention
December 28, 2020
0
December 2020 Issue
Nothing Will Ever Be The Same Again
December 28, 2020
0
December 2020 Issue
What a Complex Time to be a Marketer
December 28, 2020
0
December 2020 Issue
Employing Appointment-Based Videoconferencing
December 28, 2020
0
December 2020 Issue
Leveraging 3D/360 Product Images for Successful Mobile Marketing
December 28, 2020
0
December 2020 Issue
The Customer-Driven Changes to Manufacturing
December 28, 2020
0
December 2020 Issue
Customer Loyalty Analytics during COVID-19
December 28, 2020
0
December 2020 Issue
What’s Important to Your Buyer?
December 28, 2020
0
December 2020 Issue
Why Prioritize Data Protection
December 28, 2020
0
PRINT EDITION HIGHLIGHTS | November 2020
November 2020 Issue
Flipping the Brand Script
December 15, 2020
0
November 2020 Issue
The Future of Marketing
December 15, 2020
0
November 2020 Issue
Taking Contact Centres to the Edge
December 15, 2020
0
November 2020 Issue
Keeping Concerned Callers Off Hold
December 15, 2020
0
November 2020 Issue
How to Thrive in the Pandemic
December 15, 2020
0
November 2020 Issue
Rising Above
December 15, 2020
0
November 2020 Issue
Why Digital IDs for Businesses are urgent
December 15, 2020
0
Branding
November 2020 Issue
Pioneer brand helps Canadian farmers ‘Bust Through” with spirited new campaign
December 14, 2020
0
Contact Management
November 2020 Issue
Reinventing Outbound Dialing
December 3, 2020
0
PRINT EDITION HIGHLIGHTS | OCTOBER 2020
October 2020 Issue
Using AI to Capture Sales from Data
November 3, 2020
0
October 2020 Issue
The Five Myths About You and Your CFO
November 3, 2020
0
October 2020 Issue
How to Mitigate Ransomware Threats
November 3, 2020
0
October 2020 Issue
Holiday 2020: Opportunity or Threat?
November 3, 2020
0
October 2020 Issue
Bringing Empathy, Customer Service with AI
November 3, 2020
0
October 2020 Issue
Agency Transformation
November 3, 2020
0
PRINT EDITION HIGHLIGHTS | September 2020
September 2020 Issue
Competing on Insight The Right Way
October 5, 2020
0
September 2020 Issue
Content That Matters: An Interview with Ann Handley, Chief Content Officer, MarketingProfs
October 5, 2020
0
September 2020 Issue
Time to Rely on Marketing, Not Cut It
October 5, 2020
0
September 2020 Issue
Why Marketers Need PR
October 5, 2020
0
PRINT EDITION HIGHLIGHTS | JULY-AUGUST 2020
July-August 2020 Issue
Will COVID-19 Usher in Decade of the Home?
September 13, 2020
0
July-August 2020 Issue
Finding a Path to Marketing Growth After It’s Over
September 13, 2020
0
July-August 2020 Issue
Worldwide Share Now Half
September 13, 2020
0
July-August 2020 Issue
Understanding Canadians’ Behaviour in a Pandemic Age
September 13, 2020
0
July-August 2020 Issue
Will Marketers Finally Give Up on Personalization?
September 13, 2020
0
July-August 2020 Issue
Here’s How to Tackle an Issue
September 13, 2020
0
FEATURE HIGHLIGHTS | JUNE 2020
Awards
Canadian Marketing Association
Industry News
Antoinette Benoit is 2019 Marketer of the year at CMA Awards
November 23, 2019
0
Canadian Marketing Association
Industry Trends
Research reveals significance of professional designation for marketers
February 26, 2020
0
Canadian Marketing Association
Privacy
CMA Urges Privacy Commissioner not to Change Longstanding Consent Rules
August 7, 2019
0
PRINT EDITION HIGHLIGHTS | MAY 2020
May 2020 Issue
Consumer Trends in Online Retail Continue to Shift During the Coronavirus Pandemic
June 6, 2020
0
May 2020 Issue
Good Client Relation Management in a Crisis is Paramount
June 6, 2020
0
May 2020 Issue
Customer Experience: Is it better to Optimize or Maximize?
June 6, 2020
0
May 2020 Issue
How Marketers Have Responded to COVID-19
June 6, 2020
0
May 2020 Issue
Re-Opening the Economy: Who Will Get Their First Haircuts as Salons Open?
June 6, 2020
0
May 2020 Issue
All New PRIZM System Identifies the Nation’s 67 Distinct Lifestyles
June 6, 2020
0
May 2020 Issue
The Value of Integrated DRTV and Marketing Channels in the Era of COVID-19
June 6, 2020
0
PRINT EDITION HIGHLIGHTS | APRIL 2020
April 2020 Issue
Canadian Chamber of Commerce partners with Salesforce to offer $10K lifeline to help 62 small businesses recover from COVID-19 downturn
May 1, 2020
0
April 2020 Issue
COVID-19 is Rapidly Reshaping U.S. Consumer Banking and Payments Behaviors, New FIS Survey Finds
May 1, 2020
0
April 2020 Issue
During Times of Uncertainty, Marketers Continue to Make Costly Mistakes
May 1, 2020
0
April 2020 Issue
How and Why Online Payment Processing Helps Financial Services Marketers Cope with the Coronavirus Pandemic
May 1, 2020
0
April 2020 Issue
Make Your Customers Your Competitive Edge
May 1, 2020
0
April 2020 Issue
Pop-Up Retail: It’s Time to Go Where Your Customers Gather
May 1, 2020
0
April 2020 Issue
Six Ways to Align Your Sales and Marketing Teams Through Marketing Automation
May 1, 2020
0
April 2020 Issue
What Marketers Need to Know About Cloud Computing: Darker Skies Ahead?
May 1, 2020
0
April 2020 Issue
What Will Get Us to the Other Side of This Pandemic?
May 1, 2020
0
PRINT EDITION HIGHLIGHTS | MARCH 2020
March 2020 Issue
Brand advocacy: Interview with Jay Baer
April 6, 2020
0
March 2020 Issue
Disrupting the marketing industry
April 6, 2020
0
March 2020 Issue
How to monetize marketing data
April 6, 2020
0
March 2020 Issue
Meeting Customer Expectations: Marketing Success Hinges on Personalization at Scale
April 6, 2020
0
March 2020 Issue
The changing role of the data scientist
April 6, 2020
0
March 2020 Issue
Keeping your data safe and manageable
April 6, 2020
0
March 2020 Issue
Three reasons why you should never have a data strategy
April 6, 2020
0
March 2020 Issue
The ads of the future have arrived
April 6, 2020
0
March 2020 Issue
Unlocking the door to app marketing
April 6, 2020
0
PRINT EDITION HIGHLIGHTS | FEBRUARY 2020
February 2020 Issue
Maximizing social media
March 1, 2020
0
February 2020 Issue
How to chat to success
March 1, 2020
0
February 2020 Issue
Canada’s Marketing Hall of Legends returns
March 1, 2020
0
February 2020 Issue
Hail personalized content
March 1, 2020
0
February 2020 Issue
Reimaginate, not re-create
March 1, 2020
0
February 2020 Issue
Eight key practices marketers should use
March 1, 2020
0
February 2020 Issue
Applying advanced analytics in a digital world
March 1, 2020
0
February 2020 Issue
Going from good to great
March 1, 2020
0
February 2020 Issue
The emerging marketing landscape
March 1, 2020
0
PRINT EDITION HIGHLIGHTS | JANUARY 2020
January 2020 Issue
Events Calendar
February 6, 2020
0
January 2020 Issue
Getting to know cannabis consumers
February 6, 2020
0
January 2020 Issue
Protecting loyal customers
February 6, 2020
0
January 2020 Issue
Become an intelligent enterprise
February 6, 2020
0
January 2020 Issue
“F” content marketing?
February 6, 2020
0
January 2020 Issue
What will Amazon do in 2020?
February 6, 2020
0
January 2020 Issue
Five predictions for the customer experience
February 6, 2020
0
January 2020 Issue
Search, retail and privacy trends
February 6, 2020
0
January 2020 Issue
Where the subscription economy is going
February 6, 2020
0
January 2020 Issue
Canada 2020 and beyond
February 6, 2020
0
January 2020 Issue
How to lower staff turnover
February 6, 2020
0
2019 Issues & Editions
Review all
2019 Editions
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including each feature and contributed article.
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