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Singular raises funding to expand big picture analytics
September 18, 2018
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Winter is coming, and so is the rush
September 17, 2018
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SSI’s Data Now on Single Platform
September 12, 2018
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MightyHive Expands Operations into Canada
September 4, 2018
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Holiday marketing emails generate, on average, higher conversions than business-as-usual emails
September 4, 2018
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Digital Economy Survey: Digitalization transforming the ways that Canadians buy, consume and sell
August 29, 2018
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Aimia appoints new president
August 27, 2018
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How “Dad-Bloggers” bring direction change to marketing
August 23, 2018
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Infogroup adds five senior execs, expands digital reach
August 22, 2018
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Canada Post
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Finalists announced for 2018 Canada Post E-commerce Innovation Awards
August 17, 2018
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Mogo expands marketing of its digital financial products to more provinces
August 16, 2018
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New analytics tool targets business travel performance
August 13, 2018
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Canada Post
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Canada Post goes drive-thru as they open first of new concept stores
August 11, 2018
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Infogroup Hires Former Yahoo Marketing Executive Tony Marlow as Chief Marketing Officer
August 9, 2018
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Visier names Christy Marble to Chief Marketing Officer
August 7, 2018
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AIMIA rejects bid; Quarterly report shows progress, Rabe says
August 3, 2018
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Porter becomes surprise partner of Aeroplan
August 3, 2018
25
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Data-Driven Organizations
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Six Canadian innovators to lead roundtable discussions on digital, data innovation
August 3, 2018
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FEATURED ARTICLES
Flipping your AI on-switch
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July 30, 2018
How will AI and Machine Learning impact direct marketing?
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July 30, 2018
Opinion: Three Ways Analytics Tools Drive CX Transformation
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July 26, 2018
Four ways online retailers can inspire loyalty
64
January 31, 2018
How social media can foster loyalty
68
January 29, 2018
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The blueprint for accelerated supervisor success
September 10, 2018
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September 2018 Issue
Workforce Management
How to optimize agent hiring and retention
September 10, 2018
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September 2018 Issue
Workforce Management
Eight steps to improve agent performance
September 10, 2018
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September 2018 Issue
Workforce Management
Keeping contact centre employees engaged
September 10, 2018
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September 2018 Issue
Workforce Management
Ending the contact centre “tug of war”
September 10, 2018
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September 2018 Issue
National Bank of Canada’s customer-first digital transactions
September 10, 2018
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September 2018 Issue
The marketing time bomb
September 10, 2018
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September 2018 Issue
The changing landscape of consumer insights
September 10, 2018
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September 2018 Issue
A miracle (marketing) cure
September 10, 2018
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Direct Mail
September 2018 Issue
Direct mail still best way to reach out to customers
September 10, 2018
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Direct Mail
September 2018 Issue
Dimensional mail: marketing’s buffet lobster
September 10, 2018
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Customer Centricity
September 2018 Issue
Defeating SMB customer churn
September 10, 2018
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