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ICA
EFFIE CO-CHAIRS ANNOUNCE AWARDS ARE OPEN FOR SUBMISSIONS
Advertising
ICA
ICA WELCOMES THREE NEW BOARD MEMBERS
December 2020 Issue
Using Digital Services to Boost Retention
December 2020 Issue
Nothing Will Ever Be The Same Again
December 2020 Issue
What a Complex Time to be a Marketer
December 2020 Issue
Employing Appointment-Based Videoconferencing
December 2020 Issue
Leveraging 3D/360 Product Images for Successful Mobile Marketing
December 2020 Issue
The Customer-Driven Changes to Manufacturing
December 2020 Issue
Customer Loyalty Analytics during COVID-19
Breaking News & Online Features
Digital
Industry News
Loyalty
IBM, Air Canada Partnered to Transform Aeroplan
December 3, 2020
0
Data Analytics
Digital
Industry News
Marketing
Retail
Moneris Intros Campaign-Specific Analysis in Offlinx
December 3, 2020
0
Branding
Flipping the Brand Script
December 3, 2020
0
Data Analytics
Industry News
Bell Media acquires Environics Analytics
December 3, 2020
0
Delivery
E-commerce
Fulfillment
Industry News
Operations and Logistics
Easier Cross-Border eCommerce: PUDO, Frontier Distributing partner on 3PL
December 3, 2020
0
Branding
Disruptive Technology
Industry Trends
Influencer Marketing
Social Media
RYU Apparel Partners with BEI on Branding, Placement
December 2, 2020
0
Contact Management
Customer Service
Omnichannel Service
Workforce Management
Salesforce Introduces Service Cloud Workforce Engagement
December 2, 2020
0
Branding
Content Marketing
Industry News
YouTube Takes Top Media and Entertainment Spot: MBLM Study
December 2, 2020
0
Industry News
Marketing Apps
Mobile Marketing
New Tims It Forward on Tim Hortons App
December 2, 2020
0
Applied AI
Digital
Fraud detection & prevention
Industry News
Targeting and Acquisition
Kount Partners With Snowflake
December 2, 2020
0
Contact Management
Data Analytics
Industry News
Verint Introduces Digital Behavior Analytics
December 1, 2020
0
Digital
Fundraising
Industry News
Edatanetworks Inc. Receives U.S. Digital Commerce Patents
December 1, 2020
0
Applied AI
Customer Service
Industry News
Loyalty
ServiceNow to Acquire Element AI
December 1, 2020
0
Delivery
E-commerce
Industry News
Retail
Staples Canada Survey Unwraps How Canadians are Planning Their Holiday Season
December 1, 2020
0
E-commerce
Industry News
Retail
Canadians Plan to Shop Locally and Online: Visa
November 26, 2020
0
E-commerce
Industry News
Payments
Retail
Hudson’s Bay and PayBright Team For Buy Now, Pay Later Option
November 26, 2020
0
Advertising
Digital
Industry News
Loblaw Acquires Technology to Strengthen Loblaw Media
November 26, 2020
0
E-commerce
Industry News
Canadian SMB Amazon Sellers Achieve Strong Growth
November 25, 2020
0
PRINT EDITION HIGHLIGHTS | DECEMBER 2020
December 2020 Issue
Using Digital Services to Boost Retention
December 28, 2020
0
December 2020 Issue
Nothing Will Ever Be The Same Again
December 28, 2020
0
December 2020 Issue
What a Complex Time to be a Marketer
December 28, 2020
0
December 2020 Issue
Employing Appointment-Based Videoconferencing
December 28, 2020
0
December 2020 Issue
Leveraging 3D/360 Product Images for Successful Mobile Marketing
December 28, 2020
0
December 2020 Issue
The Customer-Driven Changes to Manufacturing
December 28, 2020
0
December 2020 Issue
Customer Loyalty Analytics during COVID-19
December 28, 2020
0
December 2020 Issue
What’s Important to Your Buyer?
December 28, 2020
0
December 2020 Issue
Why Prioritize Data Protection
December 28, 2020
0
PRINT EDITION HIGHLIGHTS | November 2020
November 2020 Issue
Flipping the Brand Script
December 15, 2020
0
November 2020 Issue
The Future of Marketing
December 15, 2020
0
November 2020 Issue
Taking Contact Centres to the Edge
December 15, 2020
0
November 2020 Issue
Keeping Concerned Callers Off Hold
December 15, 2020
0
November 2020 Issue
How to Thrive in the Pandemic
December 15, 2020
0
November 2020 Issue
Rising Above
December 15, 2020
0
November 2020 Issue
Why Digital IDs for Businesses are urgent
December 15, 2020
0
Branding
November 2020 Issue
Pioneer brand helps Canadian farmers ‘Bust Through” with spirited new campaign
December 14, 2020
0
Contact Management
November 2020 Issue
Reinventing Outbound Dialing
December 3, 2020
0
PRINT EDITION HIGHLIGHTS | OCTOBER 2020
October 2020 Issue
Using AI to Capture Sales from Data
November 3, 2020
0
October 2020 Issue
The Five Myths About You and Your CFO
November 3, 2020
0
October 2020 Issue
How to Mitigate Ransomware Threats
November 3, 2020
0
October 2020 Issue
Holiday 2020: Opportunity or Threat?
November 3, 2020
0
October 2020 Issue
Bringing Empathy, Customer Service with AI
November 3, 2020
0
October 2020 Issue
Agency Transformation
November 3, 2020
0
PRINT EDITION HIGHLIGHTS | September 2020
September 2020 Issue
Competing on Insight The Right Way
October 5, 2020
0
September 2020 Issue
Content That Matters: An Interview with Ann Handley, Chief Content Officer, MarketingProfs
October 5, 2020
0
September 2020 Issue
Time to Rely on Marketing, Not Cut It
October 5, 2020
0
September 2020 Issue
Why Marketers Need PR
October 5, 2020
0
PRINT EDITION HIGHLIGHTS | JULY-AUGUST 2020
July-August 2020 Issue
Will COVID-19 Usher in Decade of the Home?
September 13, 2020
0
July-August 2020 Issue
Finding a Path to Marketing Growth After It’s Over
September 13, 2020
0
July-August 2020 Issue
Worldwide Share Now Half
September 13, 2020
0
July-August 2020 Issue
Understanding Canadians’ Behaviour in a Pandemic Age
September 13, 2020
0
July-August 2020 Issue
Will Marketers Finally Give Up on Personalization?
September 13, 2020
0
July-August 2020 Issue
Here’s How to Tackle an Issue
September 13, 2020
0
FEATURE HIGHLIGHTS | JUNE 2020
Awards
Canadian Marketing Association
Industry News
Antoinette Benoit is 2019 Marketer of the year at CMA Awards
November 23, 2019
0
Canadian Marketing Association
Industry Trends
Research reveals significance of professional designation for marketers
February 26, 2020
0
Canadian Marketing Association
Privacy
CMA Urges Privacy Commissioner not to Change Longstanding Consent Rules
August 7, 2019
0
PRINT EDITION HIGHLIGHTS | MAY 2020
May 2020 Issue
Consumer Trends in Online Retail Continue to Shift During the Coronavirus Pandemic
June 6, 2020
0
May 2020 Issue
Good Client Relation Management in a Crisis is Paramount
June 6, 2020
0
May 2020 Issue
Customer Experience: Is it better to Optimize or Maximize?
June 6, 2020
0
May 2020 Issue
How Marketers Have Responded to COVID-19
June 6, 2020
0
May 2020 Issue
Re-Opening the Economy: Who Will Get Their First Haircuts as Salons Open?
June 6, 2020
0
May 2020 Issue
All New PRIZM System Identifies the Nation’s 67 Distinct Lifestyles
June 6, 2020
0
May 2020 Issue
The Value of Integrated DRTV and Marketing Channels in the Era of COVID-19
June 6, 2020
0
PRINT EDITION HIGHLIGHTS | APRIL 2020
April 2020 Issue
Canadian Chamber of Commerce partners with Salesforce to offer $10K lifeline to help 62 small businesses recover from COVID-19 downturn
May 1, 2020
0
April 2020 Issue
COVID-19 is Rapidly Reshaping U.S. Consumer Banking and Payments Behaviors, New FIS Survey Finds
May 1, 2020
0
April 2020 Issue
During Times of Uncertainty, Marketers Continue to Make Costly Mistakes
May 1, 2020
0
April 2020 Issue
How and Why Online Payment Processing Helps Financial Services Marketers Cope with the Coronavirus Pandemic
May 1, 2020
0
April 2020 Issue
Make Your Customers Your Competitive Edge
May 1, 2020
0
April 2020 Issue
Pop-Up Retail: It’s Time to Go Where Your Customers Gather
May 1, 2020
0
April 2020 Issue
Six Ways to Align Your Sales and Marketing Teams Through Marketing Automation
May 1, 2020
0
April 2020 Issue
What Marketers Need to Know About Cloud Computing: Darker Skies Ahead?
May 1, 2020
0
April 2020 Issue
What Will Get Us to the Other Side of This Pandemic?
May 1, 2020
0
PRINT EDITION HIGHLIGHTS | MARCH 2020
March 2020 Issue
Brand advocacy: Interview with Jay Baer
April 6, 2020
0
March 2020 Issue
Disrupting the marketing industry
April 6, 2020
0
March 2020 Issue
How to monetize marketing data
April 6, 2020
0
March 2020 Issue
Meeting Customer Expectations: Marketing Success Hinges on Personalization at Scale
April 6, 2020
0
March 2020 Issue
The changing role of the data scientist
April 6, 2020
0
March 2020 Issue
Keeping your data safe and manageable
April 6, 2020
0
March 2020 Issue
Three reasons why you should never have a data strategy
April 6, 2020
0
March 2020 Issue
The ads of the future have arrived
April 6, 2020
0
March 2020 Issue
Unlocking the door to app marketing
April 6, 2020
0
PRINT EDITION HIGHLIGHTS | FEBRUARY 2020
February 2020 Issue
Maximizing social media
March 1, 2020
0
February 2020 Issue
How to chat to success
March 1, 2020
0
February 2020 Issue
Canada’s Marketing Hall of Legends returns
March 1, 2020
0
February 2020 Issue
Hail personalized content
March 1, 2020
0
February 2020 Issue
Reimaginate, not re-create
March 1, 2020
0
February 2020 Issue
Eight key practices marketers should use
March 1, 2020
0
February 2020 Issue
Applying advanced analytics in a digital world
March 1, 2020
0
February 2020 Issue
Going from good to great
March 1, 2020
0
February 2020 Issue
The emerging marketing landscape
March 1, 2020
0
PRINT EDITION HIGHLIGHTS | JANUARY 2020
January 2020 Issue
Events Calendar
February 6, 2020
0
January 2020 Issue
Getting to know cannabis consumers
February 6, 2020
0
January 2020 Issue
Protecting loyal customers
February 6, 2020
0
January 2020 Issue
Become an intelligent enterprise
February 6, 2020
0
January 2020 Issue
“F” content marketing?
February 6, 2020
0
January 2020 Issue
What will Amazon do in 2020?
February 6, 2020
0
January 2020 Issue
Five predictions for the customer experience
February 6, 2020
0
January 2020 Issue
Search, retail and privacy trends
February 6, 2020
0
January 2020 Issue
Where the subscription economy is going
February 6, 2020
0
January 2020 Issue
Canada 2020 and beyond
February 6, 2020
0
January 2020 Issue
How to lower staff turnover
February 6, 2020
0
2019 Issues & Editions
Review all
2019 Editions
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including each feature and contributed article.
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