Retail

CALGARY, AB–Even before shoppers reach checkout, brands are losing more revenue, often without realizing why. New consumer research from Cashew reveals that outdated return policies are suppressing demand, eroding trust, and stopping shoppers from buying in the first place. In its latest Data Drop, The Returns Revolt, Cashew surveyed 2,000 …

Together with Scotiabank and Tangerine, Shell Introduces New Ways to Save and Earn with Scene+ CALGARY, AB–Shell Canada Limited (Shell), a subsidiary of Shell plc, is joining the Scene+ loyalty partner network – teaming up with Scene+, Scotiabank and Tangerine to unlock new ways for eligible members to save and …

The AIR MILES program will transition to Blue Rewards, offering millions of members a simple, flexible way to earn and redeem rewards and will continue to be operated by a subsidiary of BMO. New program partners will join more than 400 brands across Canada. In summer 2026, Miles automatically convert …

Following an overwhelmingly positive debut of its new Zellers 3.0 concept, the iconic Canadian retailer builds momentum with expansion plans across Canada TORONTO, ON–Zellers is building strong momentum following the successful opening of its first new standalone store at Londonderry Mall in Edmonton last October. The debut of the Zellers …

Lightspeed delivers next-generation retail and hospitality tools to streamline operations, enhance guest experiences, and drive growth worldwide MONTREAL, QC–Lightspeed Commerce Inc., the unified omnichannel platform powering ambitious retail, golf and hospitality businesses in over 100 countries, announced a broad suite of Q3 product innovations designed to help merchants simplify operations, …

OTTAWA, ON–Intouch Insight Ltd., a leader in customer experience measurement solutions, provided a business update focused on its sales and marketing initiatives supporting the Company’s multi‑year growth strategy. Following the strategic direction outlined in 2025, Intouch has continued to invest in expanding its commercial capabilities to support organic growth across …

Here are the questions customers are asking to help them spot companies they can trust with their data this holiday shopping season TORONTO, ON–This holiday season, while shoppers search for the perfect gifts and best deals, they’re also navigating countless requests for their personal information. An email address for the …

by Richard Schenker EQ Bank’s acquisition of PC Financial marks one of the most strategically significant shifts in Canadian consumer finance in recent memory. The transaction is valued at roughly $800 million through a mix of cash and equity, transfers PC Financial’s credit-card portfolio, banking services, and insurance distribution operations …

Same-day delivery partnership gives Canadians fast access to home improvement essentials–at the low prices they trust in-store TORONTO and SAN FRANCISCO–Instacart announced a new partnership with The Home Depot Canada, the country’s leading home improvement retailer, to offer same-day delivery in as fast as an hour from over 175 stores …

Expanding Omni-Channel Vision to Canada’s Largest City VANCOUVER, BC–Kits Eyecare Ltd. a leading vertically integrated eyecare provider, is pleased to announce plans to expand into its second retail location, expected to open in Toronto in Q1 2026. The space, located on Queen Street West, represents the Company’s second retail showroom …