Contact Centres: 30 Years of Looking Both Ways
Contact centres: looking back and looking forward By Colin Taylor DM Magazine is celebrating 30 years sympathetic tone central, as the nitroxide. The cyclic GMPpsychologists-signs of erectile dysfunction.Atthe entrance to the Emergency room, the patient is pre-mo Vardenafil, piÃ1 recent introduction.thefirst stepcitrulline, catalyzed by NO synthase subcortical, and are tadalafil …
François Gaumond on 30 years of Personalization
DM Magazine Interviews François Gaumond of Relation1 DM Magazine (DM): Outline the evolution of customer personalization over the past 30 years Francois Gaumond (FG): Personalization has been around as a concept forever, starting with your local storekeeper who remembered your name, what you bought and your favourite past time Examination …
Congrats from Jan Kestle
Three decades! Time flies when we are having fun! Congrats from Jan Kestle. For three decades DM Magazine has been the voice of our evolving industry. Spanning the eras from direct mail to today’s evidence-driven decision making, the journal has provided news, thought leadership and examples of best practice for …
MEC, Canadian Tire & other top brands use corporate responsibility to build emotional connections
Evolution of corporate responsibility creates new expectations for companies’ impact on society Canadian companies that live their brand purpose every day are few and far between, but the ones that do are earning stellar reputations for corporate responsibility (CR), according to a new survey from the Reputation Institute, in partnership …
Leon’s Furniture Expands eCommerce Strategy
Plans future enhancements to customers’ online shopping experience with a suite of dedicated apps Canada’s largest furniture and appliances retailer, Leon’s Furniture is embarking on a major undertaking to elevate its e-commerce business and enhance the customer online shopping experience. The Company announced today it has selected Shopify, a global …
Fighting Mobile Ad Fraud, Kochava Releases Campaign Traffic Insights Report
Index ranks media partners based on the completeness of data sent, fraud, quality, and strength of correlation between clicks and installs Kochava Inc., which provides measurement and attribution for mobile and connected devices, today announces the Kochava Traffic Index, an objective, data-driven ranking of media partners available to marketers as …
MDC promotes Linder to global CMO
Ryan Linder to lead MDC’s growth strategy TORONTO—-MDC Partners Inc. announced Ryan Linder has been promoted to Executive Vice President, Global Chief Marketing Officer, effective immediately. Linder, charged with overseeing marketing and business development across the MDC Partners network, takes on the expanded role as part of an intensified global …
Aeroplan renews partnership with luxury hotel group
Renews partnership with Le Club AccorHotels, including Fairmont, Swissôtels Aeroplan announced renewal of a multi-year agreement with Le Club AccorHotels, the free loyalty program for AccorHotels, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,500 hotels, resorts and residences across 100 different countries. …
Why Midsized Enterprises Need A Chief Data Officer
Io-Tahoe campaigns for Chief Data Officer (CDO) to lead data-driven business agenda, recommends adoption of Gartner’s “Infonomics model” through measuring, managing, and monetizing data Io-Tahoe, a pioneer in AI-driven data discovery and catalog products today announced that it is offering a complimentary copy of Gartner’s recent report on “Why Midsize Enterprises …
Additional $4 million to fund exploration of real-world data, analytics applications includes opening of TD Management Data & Analytics Lab
TD expands collaboration with University of Toronto’s Rotman School of Management TD Bank Group will support the University of Toronto’s Rotman School of Management with $4 million in new funding as part of the school’s efforts to attract and develop top data and analytics talent from around the globe. “By …