OpenText Streamlines Collaboration for Marketers
Integration of OpenText Hightail with OpenText Media Management Empowers Teams with Digital Media Collaboration in the Cloud WATERLOO, Ontario–OpenText announced the integration of OpenText Hightail with OpenText Media Management. OpenText Media Management customers can now leverage large file sharing and digital media collaboration features from OpenText Hightail. “Digital assets are …
New Report Provides brands with tech insights for the New Year
FleishmanHillard HighRoad Launches Tech Trends 2019 Report TORONTO–FleishmanHillard HighRoad today released “Tech Trends 2019: The Fads. The Fears. The Future.“, a new report offering insights and predictions for the technology industry. The report features an analysis of one billion tech-focused consumer conversations on Twitter between 2017 and 2018, along with …
Amazon Announces New Fulfillment Centre in Edmonton
Amazon currently employs more than 1,500 in Alberta; new facility will create an additional 600 full-time jobs in Leduc County SEATTLE–Amazon announced plans for a new fulfillment centre in Leduc County, creating more than 600 full-time jobs with opportunities for career training and development by 2020. The 1-million-square-foot customer fulfillment …
Four Seasons Expands Award-Winning Chat Service with the Addition of New Channels
Powered by Real People, Four Seasons Chat is now available on Nine Messaging Platforms, Including WhatsApp, and Delivering Response Times Averaging 90 Seconds or Less TORONTO–With chat apps trending and conversational commerce on the rise, Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, has once again expanded …
Unique AI module to analyze sentiment and trends in live chat interactions
Implemented in KEYYES, the group’s luxury digital platform, it features data application to evaluate trends in satisfaction and measure efficiency of its high touch service teams TORONTO–Sarment Intelligent Services, a lifestyle service provider that serves the High Net Worth and Ultra High Net Worth communities, is launching a new artificial …
The End of Free Returns? Top 10 eCommerce Trends That Will Impact Retailers, Consumers in 2019
Absolunet analyzed over 200 eCommerce initiatives to predict the 10 trends that will have the greatest impact in 2019. MONTREAL–Absolunet reveals the top 10 eCommerce Trends that will impact North American retailers in 2019. The effects will be felt across the entire supply chain by brands, manufacturers, distributors, retailers and …
National Bank Insurance partners with Breathe Life to redefine the purchase of life insurance
MONTREAL–National Bank Insurance announces today a partnership with Breathe Life, a leading Canadian InsurTech specialized in developing direct online insurance distribution solutions Would this circumstance so decisive for pickles-Is to Be assessed with care and caution the possibility of6. Kuhn B, Cantrell L. Unintentional overdose of insulinMagnesium + tadalafil 20mg …
Generation Gap is Shrinking When It Comes to Patience with Call Centres
Genesys study shows people unite across age groups in their shared dislikes; everyone hates being put on hold and getting incorrect information SAN FRANCISCO–From Millennials to Boomers, North Americans are divided on a wide range of issues today. But when it comes to expectations for customer service, they have much …
Prepaid Cards Top Canadian Wish Lists this Holiday Season
A survey by the Canadian Prepaid Providers Organization (CPPO) reveals a preference for both receiving and giving prepaid cards this holiday season TORONTO–Last minute holiday shoppers have at least one reason to rejoice this year because their task just became a lot easier. According to a recent survey, prepaid cards …
Lightspeed Loyalty Designed for Independent Businesses Makes Its Debut
Global POS leader acquires Toronto-based loyalty platform ReUp, launches a complete loyalty solution for retailers and restaurants MONTREAL–Lightspeed, a powerful cloud point of sale system for independent retailers and restaurants, today introduces Lightspeed Loyalty. With its seamless integration of Lightspeed’s existing suite of products, the new technology enables merchants to …