Verint Introduces Digital Behavior Analytics
MELVILLE, NY—Verint Systems has added Digital Behavior Analytics to its Experience Cloud solution to create a deep, insightful and comprehensive view of digital customer interactions. The new solution captures and tracks millions of clicks, gestures, taps and other actions so organizations can see and analyze how customers navigate digital properties, …
Edatanetworks Inc. Receives U.S. Digital Commerce Patents
EDMONTON, AB–Edatanetworks Inc. has been issued and been granted approval of patents from the United States Patent and Trademark Office (USPTO). The newly issued patent, 10,861,062, relates to utilizing tokenized transaction data that seamlessly directs micro-donations to local community and charitable organizations while also providing merchants with valuable consumer feedback …
ServiceNow to Acquire Element AI
SANTA CLARA, CA–ServiceNow has signed an agreement to acquire Element AI, a leading artificial intelligence (AI) company with deep AI capabilities and some of the world’s brightest AI minds. Element AI will significantly enhance ServiceNow’s commitment to build the world’s most intelligent workflow platform, enabling employees to work smarter and …
Staples Canada Survey Unwraps How Canadians are Planning Their Holiday Season
RICHMOND HILL, ON–A recent survey conducted by Maru/Blue and commissioned by Staples Canada revealed that Canadians will be seeing less family and friends in-person this holiday season, opting instead to have their gifts shipped this year, among other shifts in behaviour to help them stay safe. Canadians are looking for …
Canadians Plan to Shop Locally and Online: Visa
TORONTO, ON– Just in time for the season, the Visa Back to Business Study, Holiday Edition has been released and outlines key Canadian consumer and small-midsized business (SMB) trends. These include: –More than four in five (85 percent) Canadians will be shopping this holiday season and the majority (51 percent) …
Hudson’s Bay and PayBright Team For Buy Now, Pay Later Option
TORONTO, ON–Hudson’s Bay customers shopping the latest apparel, accessories, home and beauty on thebay.com now have the option to buy now and pay over time in four easy, interest-free, biweekly installments, thanks to the retailer’s partnership with PayBright. This new payment method is launching just in time for the holiday …
Loblaw Acquires Technology to Strengthen Loblaw Media
BRAMPTON, ON—Loblaw Inc. has acquired the technology and the related team from Eyereturn Marketing Inc., a subsidiary of Torstar Corporation. The transaction complements and strengthens Loblaw Media, the company’s full-service digital marketing agency launched in 2019. With this new technology and expertise, Loblaw Media can better connect brands and consumers …
Canadian SMB Amazon Sellers Achieve Strong Growth
TORONTO, ON—The 30,000 Canadian sellers on Amazon, many of which are small and medium-sized businesses, and from all across the country, have been growing strongly. They grossed more than CAD1 billion on Amazon.ca in 2019, growing 40 percent year-over-year, and brought in more than CAD2 billion on Amazon’s stores around …
Drove Delivery Could Be Serving Several Remote Quebec Communities in 2021
TORONTO, ON—Residents and businesses in several remote communities in Quebec could be receiving deliveries by drone in early summer 2021. Drone Delivery Canada Corp (DDC) has, with the assistance of its sales agent Air Canada, executed a Letter of Intent (LOI) with Drones Express Inc (DEI) for an expected multi-year, …
Small Businesses Make It Easier, Safer to Shop Black Friday and Small Business Saturday
TORONTO, ON—86 percent of small businesses say that it is critical for small business survival that people make an extra effort to shop local this year, according to the latest survey data by the Canadian Federation of Independent Business (CFIB). According to CFIB’s estimates, Canada could lose nearly 24,000 retailers …