RYU Apparel Partners with BEI on Branding, Placement
VANCOUVER, BC–RYU Apparel has begun its partnership with Branded Entertainment Inc. (BEI) for branding and clothing placement in BEI’s new flagship series The Count. RYU Apparel’s CEO, Cesare Fazari said this move aligns the company with a host of potential marketing affiliates and platform partners including, but not limited to, …
Salesforce Introduces Service Cloud Workforce Engagement
SAN FRANCISCO, CA—Salesforce.com has introduced Service Cloud Workforce Engagement, a new dynamic workforce planning product that will help service leaders organize their entire workforce from anywhere and distribute the right work to the right contact centre agents based on skills and service channel. With COVID-19, contact centres are dealing with …
YouTube Takes Top Media and Entertainment Spot: MBLM Study
NEW YORK, NY–The media and entertainment industry ranks first out of the 10 industries featured in MBLM’s Brand Intimacy COVID Study, a study of brands based on emotional connections during the pandemic. And YouTube is now the top category brand, followed by Amazon Prime and Disney, respectively. YouTube, which previously …
New Tims It Forward on Tim Hortons App
TORONTO, ON–Registered Tims Rewards members can now use points in their account to give select Tim Hortons menu items to family and friends through the new Tims It Forward feature available via the app or website. Registered Tims Rewards members will not only be able to surprise loved ones with …
Kount Partners With Snowflake
BOISE, ID–Kount has partnered with Snowflake to offer actionable customer insights via Snowflake Data Marketplace. This new product, Data on Demand, is the industry’s first private data warehouse enriched with insights from Kount’s Identity Trust Global Network, powered by advanced artificial intelligence (AI) and machine learning. Hosted by Kount and …
Verint Introduces Digital Behavior Analytics
MELVILLE, NY—Verint Systems has added Digital Behavior Analytics to its Experience Cloud solution to create a deep, insightful and comprehensive view of digital customer interactions. The new solution captures and tracks millions of clicks, gestures, taps and other actions so organizations can see and analyze how customers navigate digital properties, …
Edatanetworks Inc. Receives U.S. Digital Commerce Patents
EDMONTON, AB–Edatanetworks Inc. has been issued and been granted approval of patents from the United States Patent and Trademark Office (USPTO). The newly issued patent, 10,861,062, relates to utilizing tokenized transaction data that seamlessly directs micro-donations to local community and charitable organizations while also providing merchants with valuable consumer feedback …
ServiceNow to Acquire Element AI
SANTA CLARA, CA–ServiceNow has signed an agreement to acquire Element AI, a leading artificial intelligence (AI) company with deep AI capabilities and some of the world’s brightest AI minds. Element AI will significantly enhance ServiceNow’s commitment to build the world’s most intelligent workflow platform, enabling employees to work smarter and …
Staples Canada Survey Unwraps How Canadians are Planning Their Holiday Season
RICHMOND HILL, ON–A recent survey conducted by Maru/Blue and commissioned by Staples Canada revealed that Canadians will be seeing less family and friends in-person this holiday season, opting instead to have their gifts shipped this year, among other shifts in behaviour to help them stay safe. Canadians are looking for …
Canadians Plan to Shop Locally and Online: Visa
TORONTO, ON– Just in time for the season, the Visa Back to Business Study, Holiday Edition has been released and outlines key Canadian consumer and small-midsized business (SMB) trends. These include: –More than four in five (85 percent) Canadians will be shopping this holiday season and the majority (51 percent) …