New Study Explains How Time Influences Consumer Behaviour
By Ela Veresiu How does the past, present, and future interact to influence consumer behaviour? A new study published in the Journal of Consumer Research considers how time is a key structural component of our lives and its resulting influence on market activities. This research was undertaken by York University’s …
A Top Ten Checklist for Powerful Email Results
By Alejo Lopez These new times are challenging our worldwide communications programs and are still shaping the way brands and consumers interact with one another. Even so, email is still the channel with the most ROI among all the different digital marketing channels, contributing as much as forty-two times return …
Can the Right Credit Card Help Your Business Survive COVID-19?
Staff The ongoing pandemic has put a particular strain on many small businesses, leaving business owners in need of extra financing as well as new solutions to help their business transition online. A small business credit card can be a powerful tool in the arsenal of any business owner to …
Why Workforce Management Is Changing Your Future
By Taylor Goucher The construction and foundational components of workforces around the world have fundamentally changed over the last year, and it is critical to understand future trends, strategies, and tools that will help determine success moving forward. Companies must look towards the future rather than staying stuck in antiquated …
How a Customer-Centric Business Model is Driving Growth in Canada for Afterpay
How a Customer-Centric Business Model is Driving Growth in Canada for Afterpay Afterpay is the leader in “Buy Now, Pay Later” (BNPL) payments, helping millions of users get the products they want fast and with responsible spending in mind. More than this, Afterpay has proven to be a valuable marketing …
Why the Cause is Now a Cornerstone of Marketing
By Michael Morris and Laura Tyson Cause-Related Marketing is based on a very simple and honourable practice, which is partnering your campaign or product with a charitable cause. This might seem straightforward or easy to do, but it’s hard to get right and it comes with considerable demand for expertise …
Four Good Direct Mail Ideas to Steal From
By Billy Sharma We all have come across a brilliant idea that we wish we had thought of or which we have filed away in order to adapt some day. Here is my humble grab bag of ideas for you to steal from with abandon. Many of these simple “swappables” …
The Future of Retail: An Interview with Doug Stephens, Founder and President, Retail Prophet
By Stephen Shaw For some time now traditional retailers have been staring down a gun barrel. The pandemic killed off the weakest retailers in the herd, while pushing consumers who were eCommerce holdouts into the welcoming arms of Amazon. But even prior to this calamity, stores had been shutting down …
Ten Tips for Tackling Negative Customer Reviews
By Jay Hinman Ask any marketer today how he or she feels about customer complaints and there’s a good chance you’ll hear, “They’re never fun,” “They’re part of the job,” “There’s just so many of them,” or even, “We can’t make everyone happy.” Feedback that customer support and operations teams …
Afterpay reveals how its customer-centric business model is driving growth in Canada
Interview Afterpay is the leader in “Buy Now, Pay Later” (BNPL) payments, helping millions of users get the products they want fast and with responsible spending in mind. More than this, Afterpay has proven to be a valuable marketing tool for retailers when it comes to reaching young and engaged …