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As Global Capability Centers (GCCs) become strategic enterprise assets, the ability to Globalize Work with Confidence™ is emerging as the defining capability for the next decade. NEW YORK, NY–Over the past decade, Global Capability Centers (GCCs) have undergone a fundamental transformation, evolving from cost arbitrage centers into innovation hubs, technology …

Ninth annual study highlights opportunities to strengthen direct digital gift card discovery, delivery and purchase experiences, including AI search visibility and mobile-first design PLEASANTON, CA–Blackhawk Network (BHN), a global leader in branded payments, released its ninth annual Best Direct Digital Gift Cards Benchmark Report, developed in collaboration with NAPCO Research. …

WHISTLER, BC–Marking the 100th birthday of Takao Tanabe on September 16, 2026, the Audain Art Museum is opening Takao Tanabe 100: Inside Passage, a landmark retrospective honouring one of Canada’s most distinguished painters for his immeasurable contributions to Canadian art. Presented as part of the Museum’s 10-year anniversary programming, this …

TELUS Digital brings engineering expertise and the experience of operating contact centers at scale to implement and optimize Cresta’s customer experience AI platform, giving global brands an AI solution that analyzes every interaction, deploys AI agents, and augments frontline teams VANCOUVER, BC–TELUS Digital, a global technology service provider specializing in …

Zsuzsa Kecsmar is the Co-Founder of Antavo AI Loyalty Cloud, one of the leading SaaS platforms in the world, and co-author of the Antavo Global Customer Loyalty Report. Practically every company these days feels the need to have a loyalty program of some kind. Anything to keep customers coming back. …

Any enterprise team can now ask questions and get trusted answers from complete, real-time behavioral data, without moving data outside their environment, in the AI client they already use LONDON, UK–Celebrus, a global leader in first-party behavioral data and digital identity resolution, today announced the launch of Celebrus AI — …

Ten women-owned small businesses receive a $10,000 grant, mentorship and resources to drive business success TORONTO, ON–Mastercard revealed its latest recipients of the Mastercard Small Business Fund. Now in its fourth year, the program supports women-owned small businesses by providing critical resources to help them scale and succeed. Awarded with …

HubSpot Service Hub, Freshdesk, HelpDesk, and Zoho Desk Named ARLINGTON, VA–The 2026 Customer Service Management Data Quadrant Report from Info-Tech Research Group, powered by SoftwareReviews, recognizes HubSpot Service Hub, Freshdesk, HelpDesk, and Zoho Desk as Champions across the enterprise and Midmarket segments. Based on verified end-user feedback, the report highlights …

The launch establishes a new benchmark for loyalty ecosystems in the Nordics, connecting millions of members across leading travel, hospitality, and retail brands LONDON, UK–Loyalty Juggernaut, creator of GRAVTY, the world’s leading cloud-native, enterprise growth platform, today announced at the Loyalty Summit EMEA the successful go-live of Spenn, Norwegian Reward, …

Blue Rewards members can earn Blue Points on qualifying purchases made at participating Dollarama locations nationwide with a linked BMO payment card; BMO Blue Rewards credit cardholders can earn 10x the Points at participating Dollarama locations; Members can access exclusive promotional offers on eGift Cards available through Blue Rewards TORONTO, …