Tourisme Montréal launches summer season with strong growth across all markets
MONTRÉAL, QC–As the city enters its summer season, all indicators point to a year marked by growth across all markets, a more diversified visitor base, and strong demand for the destination. “Summer 2026 is shaping up to be the strongest of the past three years, with a richer offer spread …
Reitmans Unveils a New Logo and Enters a New Era With a Reimagined Store Concept
A new expression of the brand comes to life through a redesigned space where design, fashion, and customer experience converge MONTREAL, QC–As part of its 100th anniversary, Reitmans is stepping into its next chapter with the unveiling of a new logo and reimagined store concept at Carrefour Laval, located in …
Firstsource Partners with Typeface to Launch Agentic Marketing Services
New full-stack offering turns content operations into an agentic growth engine NEW YORK and MUMBAI, INDIA–Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, launched a new offering — Agentic Marketing Services — in partnership with Typeface, the marketing orchestration engine for the world’s leading enterprises. The offering is designed to …
MyChoice launches Canada’s first auto and life insurance app on ChatGPT
TORONTO, ON–MyChoice, a Canadian insurtech focused on improving submission quality and underwriting confidence across broker and carrier channels, announced the launch of its insurance shopping application within ChatGPT, enabling users to explore auto and life insurance through a conversational interface. With this launch, MyChoice becomes the first company in Canada …
Meridian Credit Union Named Best Credit Union for Digital CX in Canada
TORONTO, ON–Meridian Credit Union has been named Best Credit Union for Digital CX – Canada and received Outstanding Digital CX – Mobile Banking – Canada by The Digital Banker through its Digital CX Awards program. The awards recognize Meridian’s leadership in delivering digitally enabled experiences that help Members make confident …
News Media Canada: More Than Two-Thirds of Canadians Are Supportive of the Federal Government Committing a Portion of Its Advertising Spend to Canadian-Owned Media
TORONTO, ON–A new survey conducted for News Media Canada shows that 68 per cent of Canadians agree that the federal government should adopt a “Buy Canadian” approach and commit a percentage of its advertising budget to Canadian-owned media. “Canadians are supportive of the federal government committing a percentage of its …
BUILDING BRAND EQUITY: HOW MUCH IS CLEAN DATA WORTH TO YOU?
BUILDING BRAND EQUITY: HOW MUCH IS CLEAN DATA WORTH TO YOU? By Marilyn Stewart & Geoffrey Bailey One of the most powerful, and frequently overlooked, aspects of customer data is the impact it has on a company’s value. Data and its successful management are, potentially, the highest generators of worth …
Leading with CX: An Interview with Tom DeWitt, Founder and Executive Director of the XMGlobal Collaborative
Tom DeWitt is the Founder of the XMGlobal Collaborative and co-author of the book “The Customer Excellence Enterprise” by Stephen Shaw The top priority for CMOs this year, according to Forrester Research, is improving the customer experience. That’s right: they now care more about CX quality than brand awareness. Last …
Tangerine Unveils a New Way for Clients to Get Rewards with Launch of their Premium Credit Card
The new Tangerine Rewards World Elite Mastercard also introduces Benefinder, changing how clients track and manage rewards TORONTO, April 22, 2026 /CNW/ – Tangerine Bank today unveiled their new Tangerine® Rewards World Elite®* Mastercard®*, its new premium credit card, designed to give Canadians greater flexibility and value from their everyday …
Independent Convenience Store Leaders Unite to Strengthen Industry Voice and Advance Responsible Retailing
Federal Ban on Nicotine Pouches Sparks National Collaboration TORONTO, ON–The Independent Convenience Store Alliance (ICSA) announced a new collaborative effort with the Ontario Convenience Stores Association (OCSA) and the United Korean Commerce & Industry Association (UKCIA), marking a significant step forward in aligning independent convenience store operators across Canada around …