Merkle Launches Global Messaging Solution

COLUMBIA, MD–Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of Intelligent Messaging, its end-to-end messaging solution, to create unified brand experiences across touchpoints and channels by blending AI assistance and human interaction. With Intelligent Messaging, Merkle can create turnkey chat experiences, including across social and …

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