DMN

By Jay Hinman Ask any marketer today how he or she feels about customer complaints and there’s a good chance you’ll hear, “They’re never fun,” “They’re part of the job,” “There’s just so many of them,” or even, “We can’t make everyone happy.” Feedback that customer support and operations teams …

Interview Afterpay is the leader in “Buy Now, Pay Later” (BNPL) payments, helping millions of users get the products they want fast and with responsible spending in mind. More than this, Afterpay has proven to be a valuable marketing tool for retailers when it comes to reaching young and engaged …

Acquisition will expand NOW’s technology offering and accelerate growth with new energy and renewables vertical TORONTO, ON–NowVertical Group Inc. , a global big data analytics software and services company, has acquired Alberta-based data analytics company Integra Data & Analytic Solutions Corp. The acquisition of Integra provides the Company with a …

VANCOUVER, BC–Hapbee Technologies, Inc. , a wearable, wellness technology company, announced the appointment of two experienced technology executives: Eric Brassard as Chief Revenue Officer and Yannick Desjardins as Chief Technology Officer. Eric Brassard joins Hapbee as Chief Revenue Officer, where he will oversee marketing, data, strategy and growth. A proven …

TORONTO, ON–RF Capital Group Inc. (TSX: RCG) announced their communications team and marketing team have been strategically broadened to include industry professionals possessing critical skills for brand promotion and development in multiple media formats. Recently joined, this roster of top talent includes a Vice-President of Digital Strategy, a Senior Content …

Proofing provides a seamless all-in-one digital review and approval process for creative agencies and their clients VANCOUVER, BC–Function Point, an all-in-one management software solution for creative agencies, launches Proofing, its latest product offering. Proofing elevates collaboration, accelerates turnaround times, and reduces creative burnout by allowing clients to review creative material, …

Why the cause is now a cornerstone of marketing by Michael Morris and Laura Tyson Cause-Related Marketing is based on a very simple and honourable practice, which is partnering your campaign or product with a charitable cause. This might seem straightforward or easy to do, but it’s hard to get …

PERTH, SCOTLAND–Downtown gift card company Miconex has announced new program launches in Ontario, alongside EML Payments Limited, following the success of existing gift card systems for Peterborough and Prince Edward Island. The new ‘Downtown Dollars’ systems are set to launch in Downtown Sudbury and Downtown London in summer 2021. Peterborough …

ClickScapes provides new view of digital behaviour of Canadians. Captures visitors and visits to individual mobile apps and websites TORONTO, ON–Environics Analytics (EA) has released its latest database, ClickScapes. This breakthrough product captures up-to-date visitors and visits to thousands of mobile apps and websites to support organizations in identifying trends, …

Lower will oversee Hootsuite’s global marketing organization VANCOUVER, BC–Hootsuite, the leader in social media management solutions, announced Maggie Lower joined the company as Chief Marketing Officer. In her role as a key member of Hootsuite’s executive leadership team, Maggie will own the brand’s overall global strategy, demand generation, communications, and …