Combining Personalized Mail with sociodemographic data results in a winning campaign for Montreal’s Old Brewery Mission
The Old Brewery Mission in Montreal has been on the front lines of the quest to end homelessness for more than 125 years. To continue its work through this century, the storied organization needed to find new sources of revenue and that required a new approach to its donor lists. For years, it targeted new prospects using lists of magazine subscribers purchased from publishers. “It just wasn’t effective,” says Kim Nguyen, director of development, annual gifts & administration. There was no psychographic information other than the fact that the prospect subscribed to a certain magazine. What’s more, there was no way to know if those addresses were up-to-date. “That’s why we decided to rent a list from Canada Post and to combine it with their Personalized Mail service,” says Nguyen. “And that gave us the best results.”
Targeted appeals increase charitable donations
Each person received a personalized solicitation letter similar in format to previous years; the impact, however, was entirely different. When you reach the right people with the right message, your campaign will be more successful—and Canada Post made that possible for the Old Brewery Mission. The charity hit the right market segment, increasing its return on investment considerably.
Nguyen was delighted with the outcome and excited to share results. “Not only was Canada Post’s solution less expensive, but the response rate it generated was five times higher than it had been with publishers’ lists and the average donation was almost 30% higher, from about $54 to $69,” she says.
To learn more about Canada Post’s direct marketing solutions, please visit canadapost.ca/smartmailmarketing.