DM Magazine

PJ Rohall

PJ Rohall is fraud strategy supervisor at Radial. PJ has eight years of professional experience spanning the financial services and retail industries and manages a team of fraud analysts responsible for driving order conversion and balancing fraud mitigation while delivering a fantastic customer experience. Immersed in card not present fraud management for the past five years, he specializes in managing operational efficiencies. PJ holds a Bachelor’s Degree in Business Administration from The University of Richmond.

The evolution of an expert fraud investigation team

January 23, 2017

Fraud investigation teams are an essential part of managing e-commerce fraud, but with the proliferation of fraud tools they have become somewhat of a taboo topic in the industry. Many of the new fraud solutions suggest that fraud investigator reviews can be completely eliminated and merchants can instead rely solely …