E-commerceMobile MarketingRetail

More than Half of Consumers Use Mobile Apps When Shopping In-store

Yes Marketing finds more than half of consumers are using smartphones and mobile devices to enhance their in-store shopping experience Whether it’s to find and redeem coupons or to locate sale items, more than half of consumers (57 percent) have used a retailer’s mobile app while in-store, indicating that the …

Applied AIDecember 2018 IssueRetail

Attention retailers: unleash the power of your data

By Lia Grimberg In today’s world of discerning consumers, vast amounts of data, proliferation and increased accessibility to artificial intelligence (AI), having a “me too” loyalty programme with a mass communication approach is no longer cutting through the competitive clutter. At the same time, unfortunately, too many Canadian retail loyalty …


The End of Free Returns? Top 10 eCommerce Trends That Will Impact Retailers, Consumers in 2019

Absolunet analyzed over 200 eCommerce initiatives to predict the 10 trends that will have the greatest impact in 2019. MONTREAL–Absolunet reveals the top 10 eCommerce Trends that will impact North American retailers in 2019. The effects will be felt across the entire supply chain by brands, manufacturers, distributors, retailers and …


Lightspeed Loyalty Designed for Independent Businesses Makes Its Debut

Global POS leader acquires Toronto-based loyalty platform ReUp, launches a complete loyalty solution for retailers and restaurants MONTREAL–Lightspeed, a powerful cloud point of sale system for independent retailers and restaurants, today introduces Lightspeed Loyalty. With its seamless integration of Lightspeed’s existing suite of products, the new technology enables merchants to …

Data AnalyticsRetail

Retailers in an Omni-channel Environment Increasingly Deploy RFID for Customer Experience Management

Companies need to incorporate advanced technologies such as data analytics and cloud to attract new-age retailers, finds Frost & Sullivan The rise of the Internet of Things (IoT) has caused a sea change in the buying patterns of customers and, by extension, the market strategies of retailers. E-commerce and m-commerce …

Gifts & RewardsLoyaltyRetail

Loblaw adds PC Insiders option to 16 million PC Optimum loyalty program members

Exclusive PC Insiders subscription program open to more than 16 million PC Optimum members BRAMPTON–Loblaw Companies has opened up the PC Insiders subscription program to all 16 million PC Optimum loyalty members. The program originally launched last year as a small invitation-only offer of exclusive rewards and e-commerce benefits for …

Holiday MarketingRetail

Five imperatives for retailers to win with the future consumer during, beyond the holiday season

Taking bold actions now will allow Canadian retailers to thrive in the future consumer world TORONTO–The holiday season is the busiest time of the year for Canadian retailers. And to keep making shoppers’ wishes come true over the next few years, retailers will need to find new ways of creating …

E-commerceIndustry TrendsRetail

Consumers’ digital habits, expectations driving real change in retail, but retailers in Canada slow to adapt

Canadian retailers stepping up to disruption, but feeling the pressure TORONTO–Widespread disruption from technology, shifting consumer behaviours and preferences across demographic groups, and changing economic impact continue to radically transform retail in Canada, says KPMG’s Willy Kruh, Consumer and Retail National Leader, High Growth Markets, KPMG in Canada and Global …

Industry NewsRetail

HelloFresh projects 60% meal-kit market share in Canada in 2019

Significant price drop at Chefs Plate removes cost barrier and improves value for Canadians TORONTO–Following its recent acquisition of Canadian meal-kit service Chefs Plate, HelloFresh Canada has announced that the new dual-brand meal-kit leader expects to own 60% market share in Canada in 2019. The company also confirmed a revenue …


7-Eleven Becomes First Convenience Retailer Chain in Canada to Accept Alipay, WeChat Pay

      7-Eleven Leads the Way in Convenience Retail VANCOUVER–Today, 7-Eleven Inc. announced that participating stores in Canada will now accept Chinese mobile payment systems Alipay and WeChat Pay. The world’s largest convenience retailer is collaborating with cross-border mobile payment company and market leader CITCON. Alipay and WeChat Pay …