The Unified Experience

If marketers hope to take complete charge of the customer experience, they must start out with one goal in mind: make a meaningful difference in the lives of customers. By knowing what truly matters to customers, they can lead the way in designing a signature experience that will create true …

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10 AI Terms Everyone Should Know

By Susanna Ray The term “AI” has been used in computer science since the 1950s, but most people outside the industry didn’t start talking about it until the end of 2022. That’s because recent advances in machine learning led to big breakthroughs that are beginning to have a profound impact …

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The Death of Direct Mail – Fake News

By Sarah Lightfoot Direct mail has shown remarkable resilience over the past 10 years. Direct mail volumes remain consistent in Canada. As we endure the digital takeover of marketing endeavors, we can see that direct mail is remaining a relevant communication method according to Canada Post’s annual reports. Since 2012, …

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Four Forces Reshaping Marketing

As marketers adapt to profound trends—the arrival of generative AI and large language models (LLMs), the convergence of adtech and martech, and greater attention to privacy issues—the right technology stack is essential to great marketing. In their new report, Modern Marketing Data Stack 2023, the marketing technology company Snowflake analyzed …

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Brand Experience: An Interview with Allen Adamson, Co-founder of Metaforce

By Stephen Shaw At this year’s Cannes Lions Festival of Creativity NYU’s marketing superstar and provocateur Scott Galloway asked the audience at his packed session to take a red pill. “I think the era of brand is over” he bluntly declared, knowing it would rattle everyone in the crowd whose …

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TV Streaming Trends According to Roku: Opportunities for advertisers to drive reach, engagement and ROI

By Christina Summers The TV streaming landscape is evolving rapidly each day. From the rise in ad-supported TV (AVOD), and the growth in free-ad-supported TV (FAST), to name a few, advertisers and marketers have an opportunity to reach their customers in new and innovative ways. Especially considering that the majority …

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How a NonProfit uses Data to Improve Social Services

STAFF Edmonton, AB – Health Cities, a non-profit organization committed to promoting innovative solutions to improve health outcomes and economic growth in Alberta’s healthcare sector, is pleased to launch a new initiative aimed at improving the delivery of social services using data and technology. In the first phase of the …

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Top 5 Industries Leading New Business Growth in Canada

By Michael Menard Data collected from Cleanlist’s ResponseCanada™ Business database shows that 157,030 (on pace for 188,436) new businesses have opened in Canada since the beginning of 2023. Here are the top 5 industries leading the growth in 2023: Real Estate Agents Full-Service Restaurants Consulting Services Beauty Salons Law offices …

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TV streaming trends according to Roku: Opportunities for advertisers to drive reach, engagement, ROI

By Christina Summers The TV streaming landscape is evolving rapidly each day. From the rise in ad-supported TV (AVOD), and the growth in free-ad-supported TV (FAST), to name a few, advertisers and marketers have an opportunity to reach their customers in new and innovative ways. Especially considering that the majority …

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Empowering Sales and Marketing with AI: The Rise of Data-Driven Success

By Tanuj Singh The convergence of Artificial Intelligence (AI) and Data-driven marketing has revolutionized the way businesses approach sales and marketing strategies today. AI-powered technologies have emerged as game-changers, enabling organizations to gain deeper insights into customer behavior, optimize campaigns, and enhance overall customer experiences. A recent example is the …

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