BUILDING BRAND EQUITY: HOW MUCH IS CLEAN DATA WORTH TO YOU?
BUILDING BRAND EQUITY: HOW MUCH IS CLEAN DATA WORTH TO YOU? By Marilyn Stewart & Geoffrey Bailey One of the most powerful, and frequently overlooked, aspects of customer data is the impact it has on a company’s value. Data and its successful management are, potentially, the highest generators of worth …
Leading with CX: An Interview with Tom DeWitt, Founder and Executive Director of the XMGlobal Collaborative
Tom DeWitt is the Founder of the XMGlobal Collaborative and co-author of the book “The Customer Excellence Enterprise” by Stephen Shaw The top priority for CMOs this year, according to Forrester Research, is improving the customer experience. That’s right: they now care more about CX quality than brand awareness. Last …
Tangerine Unveils a New Way for Clients to Get Rewards with Launch of their Premium Credit Card
The new Tangerine Rewards World Elite Mastercard also introduces Benefinder, changing how clients track and manage rewards TORONTO, April 22, 2026 /CNW/ – Tangerine Bank today unveiled their new Tangerine® Rewards World Elite®* Mastercard®*, its new premium credit card, designed to give Canadians greater flexibility and value from their everyday …
Independent Convenience Store Leaders Unite to Strengthen Industry Voice and Advance Responsible Retailing
Federal Ban on Nicotine Pouches Sparks National Collaboration TORONTO, ON–The Independent Convenience Store Alliance (ICSA) announced a new collaborative effort with the Ontario Convenience Stores Association (OCSA) and the United Korean Commerce & Industry Association (UKCIA), marking a significant step forward in aligning independent convenience store operators across Canada around …
Syntax Introduces GenAI-Powered Retail and Apparel Migration
Combining industry expertise with its proprietary GenAI platform, Syntax automates migrations from SAP AFS to SAP S/4HANA for fashion—reducing risk and accelerating time to value MONTREAL, QC–Syntax, a leading Canadian global technology solutions provider driving enterprise transformation in the cloud, announced a new GenAI-powered migration offering designed to help organizations …
TD Visa Credit Card Customers will be the first in Canada to use Virtual Card Numbers through Google as a payment option on Google Chrome
Virtual Card Numbers through Google offer an enhanced level of security and an easy, one-click checkout experience for customers shopping online TORONTO, ON–TD Bank Group (TD) revealed the availability of Virtual Card Numbers through Google as a payment option for online shopping on Google Chrome and in-app shopping. This makes …
New Study Reveals Retail Security Measures Are Driving Customers Away
DALBAR and Competitor IQ survey of 500 North American shoppers uncovers a costly tension between loss prevention and the customer experience MARLBOROUGH, MA–DALBAR, Inc. and its division Competitor IQ released the 2026 Retail Security and Loss Prevention Study, a survey of 500 U.S. and Canadian consumers on how loss prevention …