Brand advocacy: Interview with Jay Baer
By Stephen Shaw Jay Baer is the president of the marketing consultancy Convince and Convert and a popular speaker and author on the subject of customer experience and digital transformation. Marketing as a discipline is going through an identity crisis. Every marketer has been programmed to shout at passing traffic. …
Disrupting the marketing industry
By Frank Palmer Imagine ordering a pizza for delivery. But not with one set of toppings on the whole pizza, or even half of it. Instead, this pizza order allows you to individualize your toppings by the slice, so everyone gets exactly what they want, all while you pay for …
How to monetize marketing data
By Jeff Adee Canada is a strong, growing and stable market. From “old school” cataloguers to the latest tech firms, Canada represents potential in new customers and increased market share figures. What are the steps that companies can take to maximize their potential in the Canadian market? Valuable data types …
Meeting Customer Expectations: Marketing Success Hinges on Personalization at Scale
By Greg Brown Today’s connected customers are bonding with brands in ways unimaginable just a few years ago. In response, marketers are tasked with delivering consistently engaging content across a growing spectrum of channels and devices. In this nonstop customer journey, for example browsing on smartphones or engaging on social …
The changing role of the data scientist
By Richard Boire In my last article, I discussed the evolution of advanced analytics and its use within an increasingly digital environment. One conclusion from the discussion was the need for a new or emerging role for the data scientist. With the digital revolution data is at our fingertips. But …
Keeping your data safe and manageable
By Glenn Waine While carrying your smartphone in a case that also contains your wallet with debit card, credit card, driver’s licence and a host of other personal information may offer many benefits — most notably convenience — it may also raise concerns about consumer safety and security. With the …
Three reasons why you should never have a data strategy
David Phillips, president & COO of NLogic, explains why having a data strategy can lead us astray. By David Phillips In this age of big data, it’s easy to believe that we inevitably understand more and more of the world around us. In fact, the opposite can be true. Data …
The ads of the future have arrived
By Jay Rockliffe Digital transformation has taken industries across the globe by storm. While we tend to focus on the technology that is being introduced into society, we would be remiss to ignore that data is the driving force behind all of this progress. Success in the digital economy, and …
Unlocking the door to app marketing
By Dave Bell While there are many ways to market an app, from social media to news articles to influencers, none has as much of an impact as App Store Optimization (ASO). ASO is a group of mobile marketing strategies and best practices that can help apps increase their overall …