Canada Post, Mastercard introduce multi-currency prepaid card
TORONTO — Mastercard and Canada Post, with collaboration from Payment Source Inc. and Peoples Trust Company, today announced the launch of Cash Passport, the latest payment solution for smart and simple travel. The contactless (tap) card, which allows users to load up to seven currencies at a time, is a …
Mobile payments, ordering and loyalty: The perfect combination
Everywhere you go, people have their heads buried in their phones, either checking Facebook, scrolling through Instagram, glancing at email, sending texts or even catching Pokémon. Businesses cannot ignore this phenomenon if they want to keep pace with consumer behavior and expectations. Let’s be clear: It’s not just communication and …
Loyalty programs: Three trends to target in 2017
The combination of marketing and customer loyalty is not a new collaboration but it is the strategy behind it that has been evolving dramatically in the past few years and that drive is going to continue through 2017. Momentum will continue to build in the loyalty program space and, therefore, …
The evolution of an expert fraud investigation team
Fraud investigation teams are an essential part of managing e-commerce fraud, but with the proliferation of fraud tools they have become somewhat of a taboo topic in the industry. Many of the new fraud solutions suggest that fraud investigator reviews can be completely eliminated and merchants can instead rely solely …
‘Tis the season for e-commerce
Proven tips to help you get through the holidays T’was the month before Christmas, when all through the house, Everybody was scrambling, looking to buy a blouse. Company A waited and waited, now their site’s in repair, While Company B made the sale, they planned ahead to avoid the scare. …
Canadians expect dynamic digital payment solutions and experiences
How Interac is adapting to deliver exceptional, innovative experiences for your customer We have truly entered an age of digital transformation. We are, increasingly, a digitally connected people engaging in ever more sophisticated tasks through technology—and this will only continue to escalate. This wave of technological change squarely impacts payments …
Never miss out on a sale
Businesses large and small never want to miss out on a sale. In 2009, Jim McKelvey was operating a glass-blowing business and lost out on a sale because he was unable to accept credit cards. You may know the story: out of that experience McKelvey and Jack Dorsey founded Square, …
Five tips for a successful e-commerce integration
To succeed with e-commerce at any scale you need to connect your accounting, ERP, POS or warehouse systems to your e-commerce software. While managing a handful of orders a day manually might be slightly inconvenient, managing 50 or 100 is a big challenge and 1,000+ is impossible. There are …
Xerox expands two sets of services to help large enterprises manage customer experience, make data-driven decisions
Offerings improve customer communications, automate transaction processing TORONTO — Today, Xerox expanded its portfolio of Communication and Marketing Solutions, and enhanced its Document Transaction Processing Services. Both services help large enterprises better manage front- and back-end business processes and cut costs. These services deepen Xerox’s automation expertise and help enterprises …
Q&A with Adele Sweetwood, author of The Analytical Marketer
Q&A with Adele Sweetwood, author of The Analytical Marketer Adele Sweetwood is senior vice president of global marketing and shared services at SAS and author of The Analytical Marketer: How to Transform Your Marketing Organization (HBR Press, 2016). We asked her about her new book and what it means to …