Events Calendar

FEBRUARY February 7-8 Digital Media at the Crossroads Toronto, Ont. www.digitalmediaatthecrossroads.com February 13 Digital Marketing Summit Toronto, Ont. www.marketingglobalevent.com/digitalmarketing/toronto/february/# February 19-21 The Gathering Banff, Alta. Homepage MARCH March 10-11 DX3 Canada Toronto, Ont. www.dx3canada.com APRIL April 16-17 Customer Experience Strategies Summit Toronto, Ont. www.customerexperiencecanada.com April 19-21 FITC Toronto 2020 Toronto, …

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Getting to know cannabis consumers

By Jim Davis Back in 2018 Canada legalized the sale and consumption of recreational cannabis: the only G20 nation so far to do so. In 2019 the laws around cannabis expanded further with cannabis derivatives like edibles, drinks, topical creams and vapes becoming legal. There is an opportunity for companies …

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Protecting loyal customers

By Rich Stuppy An evening at the movies recently turned into a frustrating experience for many Canadians: when they discovered that the valuable points they had collected on their movie rewards cards had disappeared into a black hole. No, this isn’t the premise of the latest crime-action blockbuster. It’s a …

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Become an intelligent enterprise

Only a small percentage of Canadian businesses are leaders. Here are their insights. By Sam Masri Over the past half-decade Canada’s business leaders have been hearing the message loud and clear about the need to establish a digital transformation strategy. And to their credit, 85% of Canadian enterprises have now …

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“F” content marketing?

Interview with Randy Frisch, president and co-founder, Uberflip By Stephen Shaw Over the past decade, as brands aspired to become media publishers, the volume of content has grown to the point where it may have reached a saturation point. Today, no matter how good that content may be, the chances …

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What will Amazon do in 2020?

By Jake Schwarzbaum In 2018 Amazon’s net sales reached $232 billion USD with its biggest revenue segment in retail products, according to recent research. As an industry expert in Amazon and Amazon Marketplace, it’s crucial that my company, Velocity Sellers, and I watch every update, change and new regulation Amazon …

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Five predictions for the customer experience

By Nali Giliana Customer experience is more important than ever. Marketers have access to incredible amounts of information about their potential customers, but it is how this data is analyzed and put to use that will separate the most successful companies from everyone else. Personalization of messages is nothing new …

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Search, retail and privacy trends

By Mick Wilson As digital marketing continues to expand and change, here are several insights into market and technology trends that will become more prevalent in 2020 and beyond. 1. Google Maps will become the ”New Search”. In 2020, more consumer searches will originate from Google Maps. In fact, expect …

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Where the subscription economy is going

By Paul Chambers Subscription-based businesses are some of the fastest growing companies today, and for good reason. With ongoing, regular reminders of business value and the customized experience that the subscription economy has become famous for, it’s no wonder that everyone from independent businesses to multi-billion dollar retailers have begun …

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Canada 2020 and beyond

What marketers should know about changing demographics By Doug Norris The size and makeup of Canada’s population is continuously changing in response to various demographic trends. Understanding these trends is essential for making decisions, such as where to locate a new facility or how to determine the best mix of …

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